Signpad

Security & Data Protection

At Signpad.ai, we take security seriously. Your documents and personal information are protected by industry-leading security measures and best practices.

Data Encryption

Encryption in Transit

All data transmitted between your browser and our servers is encrypted using TLS 1.3, the latest encryption standard.

Encryption at Rest

All stored documents and user data are encrypted using AES-256 encryption, the same standard used by banks and government agencies.

Infrastructure Security

Secure Data Centers

Our infrastructure is hosted on enterprise-grade cloud platforms with SOC 2 Type II compliance and ISO 27001 certification.

Regular Security Audits

We conduct regular security assessments, penetration testing, and vulnerability scans to identify and address potential security issues.

24/7 Monitoring

Our systems are monitored 24/7 for suspicious activity, unauthorized access attempts, and potential security threats.

Privacy & Access Control

User Authentication

Multi-factor authentication options and secure password requirements protect your account from unauthorized access.

Data Isolation

Each user's data is completely isolated from other users. You can only access your own documents and information.

Secure Data Storage

All documents are stored securely with encryption and access controls. You have full control over your document retention.

Compliance & Certifications

Industry Standards

  • • SOC 2 Type II Compliance
  • • ISO 27001 Information Security
  • • GDPR Compliance (EU)
  • • CCPA Compliance (California)
  • • HIPAA Ready Infrastructure

Security Practices

  • • Regular security training for staff
  • • Incident response procedures
  • • Data breach notification protocols
  • • Third-party security assessments
  • • Continuous security monitoring

Document Security Features

Secure Document Storage

All uploaded documents are stored in encrypted format with unique identifiers to prevent unauthorized access.

Digital Signature Integrity

Digital signatures are cryptographically linked to the document content, ensuring they cannot be tampered with or forged.

Audit Trail

Complete audit logs track all document activities, including uploads, signatures, downloads, and sharing events.

Your Security Responsibilities

Best Practices for Users

  • • Use strong, unique passwords for your account
  • • Enable two-factor authentication when available
  • • Keep your browser and operating system updated
  • • Only sign documents from trusted sources
  • • Log out of your account when using shared computers
  • • Report any suspicious activity immediately

Security Incident Response

In the unlikely event of a security incident, we have established procedures to:

  • Immediately contain and assess the incident
  • Notify affected users within 72 hours as required by law
  • Work with law enforcement and security experts as needed
  • Provide regular updates on our response and remediation efforts
  • Conduct a post-incident review to prevent future occurrences

Contact Our Security Team

If you have security concerns, discover a vulnerability, or need to report a security incident, please contact our security team:

Security Email: security@signpad.ai

General Support: support@signpad.ai

Address: Signpad.ai, Security Department
123 Business Street, Suite 100
San Francisco, CA 94105
United States

Security Commitment

We are committed to maintaining the highest standards of security and continuously improving our security practices. Your trust is important to us, and we work hard to earn and maintain it every day.