Last updated: October 14, 2025
By accessing and using Signpad.ai ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These Terms of Service ("Terms") govern your use of our website and services operated by Signpad.ai ("us", "we", or "our").
Signpad.ai provides an online document signing platform that allows users to:
We reserve the right to modify, suspend, or discontinue the Service at any time without notice.
To use certain features of our Service, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
You are responsible for safeguarding the password and for all activities that occur under your account. You agree not to disclose your password to any third party and to take sole responsibility for activities under your account.
We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, including but not limited to if we believe that user conduct violates applicable law or is harmful to the interests of Signpad.ai.
You agree not to use the Service to:
The Service and its original content, features, and functionality are and will remain the exclusive property of Signpad.ai and its licensors. The Service is protected by copyright, trademark, and other laws.
You retain ownership of any content you upload to the Service. By uploading content, you grant us a limited, non-exclusive, royalty-free license to use, store, and process your content solely for the purpose of providing the Service.
Digital signatures created through our Service are intended to provide evidence of your intent to sign a document. The legal validity of digital signatures may vary by jurisdiction.
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection and use of your personal information.
By using the Service, you consent to the collection and use of information in accordance with our Privacy Policy.
We offer a free tier of service with limited features and document storage. Free accounts are subject to usage limits and document retention periods.
Paid plans are billed on a monthly or annual basis. All fees are non-refundable except as required by law. We reserve the right to change our pricing with 30 days' notice.
You may cancel your subscription at any time. Upon cancellation, you will continue to have access to paid features until the end of your current billing period.
The Service is provided on an "as is" and "as available" basis. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free.
While we strive to provide a secure and reliable signing platform, we cannot guarantee the legal validity of digital signatures in all jurisdictions. You are responsible for ensuring compliance with applicable laws.
In no event shall Signpad.ai be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
You agree to defend, indemnify, and hold harmless Signpad.ai and its licensee and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees).
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
If you wish to terminate your account, you may simply discontinue using the Service or contact us to request account deletion.
These Terms shall be interpreted and governed by the laws of the State of California, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in San Francisco, California.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.
What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.
These Terms constitute the entire agreement between you and Signpad.ai regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
If you have any questions about these Terms of Service, please contact us:
Email: legal@signpad.ai
General Support: support@signpad.ai
Address: Signpad.ai, Legal Department
123 Business Street, Suite 100
San Francisco, CA 94105
United States